Internet

Plume Mesh WiFi

• How Can I Block or Approve a Website in the Plume App Using Parental Controls?
• How Do I Set Up My Plume Mesh WiFi Network?
• How Do I Use Plume Guard?
• How Do I Manage My Router Settings from the Plume App?
• How Do I Run Speed Tests from the Plume App?
• What is Plume Access?

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Frequently Asked Questions

• How Can I Send and Receive My Road Runner Emails?
• What should I do if my Internet service isn’t working?
• What are Summit Broadband’s incoming and outgoing email server settings?
• How does Summit Broadband's Internet speed compare with other providers?
• How fast is Summit Broadband’s internet?
• What is an Ethernet Cable?

Equipment

• How Do I Change the SSID on My OnBox AX1800 Router?
• How Do I Connect and Activate My Hockey Puck Extension?
• HPNA WiFi Extension Module (Hockey Puck) Overview
• How Do I Connect and Activate My Cable Modem?
• How Do I Reboot my Summit Broadband Modem?

Protecting Yourself Online

• How Can I Protect My Identity Online?
• What Legacy Operating Systems are no Longer Supported by Summit Broadband?
• What are the System Requirements for Using Summit Broadband Support?

Speeds

• Can I Upgrade My Internet Speed?
• How Fast is Summit Broadband's Internet Service?

Troubleshooting Internet

• How Can I Recover from an Internet Outage?
• What Should I Do if My High-Speed Internet Service is not Working?
• How Do I Troubleshoot My High-speed Internet Service?

Wireless Networking

• How Do I Access the Managed Wi-Fi Portal?
• How Do I Set Up a Custom SSID and Password on a Smart RG Router?
• How Can I Troubleshoot Slow Speed Issues on My Summit Broadband Wi-Fi?
• How Do I Connect My Google Home Device to Summit Broadband WiFi?
• How Do I Connect a Printer to My Summit Broadband WiFi?
• How Do I Connect My Smartphone to Summit Broadband WiFi?

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