Home Phone

Frequently Asked Questions

• What is the Summit Broadband Battery Backup Unit (BBU) Policy?
• How do I access my voicemail away from my phone?
• How do I set up the voicemail feature?
• How Can I View and Set Up My Summit Broadband Phone Features Online?

Equipment

• What is the Summit Broadband ONT?
• Where is the Battery Backup for my Summit Broadband Service?
• Do I Need a Battery Backup for My Summit Broadband Service?
• How Can I Buy a New Battery Backup for My ONT?
• How Do I Stop My ONT Battery Backup from Beeping?

Phone Features

• Downloadable Digital Phone Feature Guide
• How Can I See My Call Details?
• What features are available for Summit Broadband digital phone?
• If the power goes out, will my phone still work?

Phone Packages

• What home phone packages are offered?
• Where can I find international calling rates?

Troubleshooting Home Phone

• How Can I Improve My Cordless Phone's Performance?
• How Can I Reboot my MTA?
• What if I Have Noise or Static on My Summit Broadband Home Phone Line?
• How Can I Troubleshoot No Dial Tone on my Summit Broadband Home Phone Line?

Voicemail

• How Do I Delete Voicemail Messages
• How Can I Change My Voicemail PIN?
• How Do I Access My Summit Broadband Voicemail?
• What are the Summit Broadband Voicemail Capacity and Commands?