These are the most common fixes for internet issues (unless there is a network issue occurring):
- Reboot each device from the wall out. If your service is DSL, unplug the modem for 30 seconds, plug it back in, and then continue rebooting other devices in order of connectivity from the wall to your computer.
- If this doesn’t work and you are using a router, disconnect your computer from the router and plug it directly into your modem or Ethernet wall jack, and again reboot devices from the wall out.
- If you still cannot access the internet, contact us for assistance by chat or call us at 877.678.6648 Toll Free (From US Phone Numbers only).