Seasonal Convenience Plan (SCP) allows you to pause all the services on your account when you leave your Florida vacation home for the season for the low rate or $8.00 per month. You don't need to disconnect or schedule appointments for any equipment. Just let us know when you are leaving and when you are returning, and Summit Broadband will automatically put your account on SCP and then restart all your services when you plan to return.
Reminders and Restrictions
- You can select to put your account on SCP one time every twelve months.
- You must pause your services on SCP for a minimum of three months, and you may leave your services paused for a maximum of nine months.
- You do not have to turn in any equipment, and your entire account with all services and equipment is covered with the low monthly fee of $8.00 per month.
To pause your services on SCP, follow these easy steps.
- Access the Seasonal Convenience Plan portal here.
- Fill out the required and any desired optional fields in the Seasonal Convenience Plan form.
NOTE: Your name, your service address, and your contact information are required in order to properly process your request.
- Once the form is complete, press Submit.
Responses and Follow-up
Once you complete the form, you will receive several confirmation and follow-up communications from Summit Broadband.
You will immediately receive a confirmation email at the email address you provided, which confirms Summit Broadband's receipt of your request to put the account on SCP.
You will also receive an SMS confirmation at the mobile number you provided to confirm we have received your request.
Within 72 Hours
Within 72 hours, you will receive a confirmation email that your request has been processed.
45 Days Before You Return
On the date 45 days before you return to your Florida home, you will receive a reminder email that we will restart your services on your return date. If your plans have changed and you will return earlier or later than you originally anticipated, you will be invited to submit a new SCP form to update your planned return date.
15 Days Before You Return
On the date 15 days before you return to your Florida home, you will receive a reminder email that we will restart your services on your return date. If your plans have changed and you will return earlier or later than you originally anticipated, you will be invited to submit a new SCP form to update your planned return date.
When you return to your Florida home, your services will be on and ready for you to use. It's just that easy!
Unexpected Change of Plans
Of course, your plans may change unexpectedly. If your departure or return dates change on short notice and you need your full services turned on or off immediately, you can always call us Toll Free to start or end your SCP service pause (From US Phone Numbers only) 877-678-6648. Our Customer Care Advocates are happy to assist you.