Summit Broadband has information and instructions on our Support site to help solve many common issues your service.
- You can check our Support Main Page to search for items by line of service and then look for more specific issues.
- You can also search for specific issues from our Support Main Page.
Contact Methods
If you have searched and you can't find the information you need contact us!
- If you see the chat icon
in the lower right corner of the screen, click it to open a real-time chat session with our Customer Support team.
- Email us: care@summitbb.com if your question doesn't need an answer while you wait.
- Call our Customer Support team at 877.678.6648 Toll Free (From US Phone Numbers only).
We are staffed 24/7 every day of the year to help answer your questions. Our team is dedicated to helping answer your questions as quickly as possible.