How can I reboot my MTA?

If your property receives signal from Summit Broadband through a coax cable, you should have an MTA that provides both Voice and Internet signal. If you have a router, you’ll need to reboot the router as well. 

To reboot both a router and a phone modem (MTA)

1. Unplug the router.
2. Unplug the MTA power cord.
   1. If your MTA has a battery installed, remove the battery and wait at least 15 seconds.
   2. Reinsert the battery.
3. Plug the MTA back in, and wait for your MTA to initialize fully. That process should take about 5 minutes.
4. Plug in the power to your router, and wait about two minutes to ensure that you have reestablished a connection.
5. Attempt to browse the Internet or make a phone call.

To reboot an MTA not connected to a router

1. Unplug the MTA power cord.
   1. If your MTA has a battery installed, remove the battery and wait at least 15 seconds.
   2. Reinsert the battery.
2. Plug the MTA back in, and wait for your MTA to initialize fully. That process should take about 5 minutes.
3. Attempt to browse the Internet or make a phone call.