How Can I Create a PIN for my Summit Broadband account?

Summary

You can create a PIN for your Summit Broadband account using the My Account portal. You will need to have your most recent Summit Broadband statement available. If you do not have your statement, you can contact Summit Broadband customer care for assistance.

Steps

1. Login to the My Account portal.
2. Click your username at the top right to open the main menu and select My Accounts.
   
3. Click Link an Existing Account. 
   NOTE: The first time you access My Account, there will be no accounts associated with your login.
   
4. Enter your eight-digit Summit Broadband Account Number in the Account Number box. If you need to add or update your PIN, click the Don't have a PIN? link AFTER you have entered the account number.
   
5. You must enter two of three fields correctly to be able to set or reset your PIN. After entering them, click Continue.
   • Email address associated with the account.
   • Phone number associated with the account.
   • Last statement amount for the account (from your current statement).
     
6. On the Create PIN screen enter a new four-digit PIN in the New PIN box. Enter the same PIN in the Confirm PIN box.
   NOTE: Your PIN must begin with a digit 1 - 9; all other digits may be any digit 0 - 9.
   
7. Click Save.