- Unplug the power cord to the set-top box,
- Wait 30 seconds.
- Plug the power cord back into the set-top box.
Note: It may take a few minutes for the set-top box to fully reset. If this doesn't resolve the issue, please call our customer care team.
How do I reboot my set-top box?
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For additional support, contact us at 1.877.678.6648.