Summary

The Electronic Service Portal (ESP) lets you review your statement, pay bills online, and set up recurring payments. This article provides instructions to set up your ESP account.

Details

1. Navigate to https://www.summit-broadband.com.
2. Click Register at the top of the page.
   
    
   NOTE: You must have your Summit Broadband statement with you to create an ESP account. If you do not have your statement with you, call us at 407-996-8900 (Central Florida) or 239-444-0400 (Southwest Florida) and an agent can help you create an account.
   REMINDER: Your first bill invoice will not generate until the first of the month following installation. For example, if a customer has service installed on August 5, the bill invoice number will not generate until September 1.
3. On the Register page, complete the Account Information and User Information sections.
   • Account Information
     1. From your most recent statement, enter your Account Number and the Invoice Number. You can find these on the first page of your bill.
     2. Create an Account Name. This is a descriptive nickname for the account.
     3. Select a Billing Method (Paperless Bill or Paper Bill). 
   • User Information
     1. Enter your Email address.
     2. Create a Username for your Summit Broadband account. 
     3. Create a Password for your Summit Broadband account.
     4. Type the same password in the Confirm New Password field.
        NOTE: Your Username and password are case sensitive, and the password requires special characters as indicated on the screen.
     5. Click Register at the bottom left of the screen.