Summary
The Electronic Service Portal (ESP) lets you review your statement, pay bills online, and set up recurring payments. This article provides instructions to set up your ESP account.
Details
- Navigate to https://www.summit-broadband.com.
- Click Register at the top of the page.
NOTE: You must have your Summit Broadband statement with you to create an ESP account. If you do not have your statement with you, call us at 407-996-8900 (Central Florida) or 239-444-0400 (Southwest Florida) and an agent can help you create an account.
REMINDER: Your first bill invoice will not generate until the first of the month following installation. For example, if a customer has service installed on August 5, the bill invoice number will not generate until September 1. - On the Register page, complete the Account Information and User Information sections.
- Account Information
- From your most recent statement, enter your Account Number and the Invoice Number. You can find these on the first page of your bill.
- Create an Account Name. This is a descriptive nickname for the account.
- Select a Billing Method (Paperless Bill or Paper Bill).
- User Information
- Enter your Email address.
- Create a Username for your Summit Broadband account.
- Create a Password for your Summit Broadband account.
- Type the same password in the Confirm New Password field.
NOTE: Your Username and password are case sensitive, and the password requires special characters as indicated on the screen. - Click Register at the bottom left of the screen.
- Account Information